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Managed Services

Managed Communications, Managed IT Services

Technology and Business. We manage the best of both worlds.

About Managed Services

As technology advances associated with convergence, consolidation and centralisation across the ICT stack, networks have become increasingly important and complex.

 

Advanced networking environments are no longer made up of routers, switches and firewalls alone. Newer technologies such as voice and video over IP, WLAN, Server Load Balancing, WAN Optimisation, Application based policy control, Secure Remote Access, Web / Email Security and DLP have all become important network elements which govern the businesses ability to operate efficiently and securely.

 

We offer a highly experienced and agile network management team with the skills necessary to meet your end users’ expectations, enabling you to focus more on your business and keeping your costs down.

 

 

MANAGED SERVICES

 

  • Proactively manage and monitor all devices in the network and alerts for critical services (log monitoring, security, etc.)
  • Software updates and security patches to endpoints (servers, desktops, laptops, firewalls)
  • Asset Management (licensing, inventory, warranties)
  • Help Desk technicians w/ remote connectivity for issue resolution
  • Application support (password resets, upgrades, etc.)
  • Antivirus/malware protection software and management
  • Proactively manage data backup and  provide recovery services
  • Ability to send a technician onsite for break/fix
Send us a message for your inquiries.